HUBSPOT AUTOMATION
Torch automatically detects when a HubSpot user is deactivated and instantly redistributes every record they owned — contacts, deals, companies, and tickets — to the right person. Nothing falls through the cracks.
Deal reassignment
Before
After
Instant reassignment · Full audit trail
< 5 min
time to detect a deactivation
100%
of owned records redistributed automatically
Zero
manual steps required after setup
Full
audit trail on every reassignment
THE REVENUE LEAK
Every time a rep leaves — whether they resign, are let go, or move to a different role — their HubSpot records don't get reassigned automatically. Deals freeze. Contacts go cold. Follow-ups never happen.
A rep is deactivated in HubSpot but their records sit unowned. Deals show as open — but no one is working them. Prospects stop hearing back. Competitors close them instead.
Someone on the team manually hunts down which records belong to whom. In that window, hot deals go cold.
No one flags that a portion of the pipeline belongs to a deactivated rep. Forecasts are built on deals that are effectively abandoned.
HOW IT WORKS
Torch monitors your HubSpot portal every 5 minutes. The moment a user is deactivated, Torch captures their assigned records and triggers redistribution.
Your configured routing rules determine what happens next. Route round-robin across a team or directly to a designated owner. Apply list-based exclusions to skip certain records (coming soon).
Contacts, deals, companies, and tickets are reassigned instantly. Every reassignment is logged with a precise timestamp.
PLATFORM CAPABILITIES
Torch checks your HubSpot portal every 5 minutes. No manual triggers. No waiting on ops tickets.
Round-robin across your team or direct to a designated owner. You control the rules.
Every reassignment is logged — who owned what, when it changed, and which rule triggered it.
Use HubSpot lists to control which records are eligible for redistribution.
Built specifically for HubSpot. Works with your existing contacts, deals, companies, and tickets.
Connect HubSpot, configure your rules, done. Most teams are live in under 5 minutes.
PRICING
$20
500 records
$40
2,500 records
$80
10,000 records
FAQ
Torch ensures that when a rep leaves — expected or not — your revenue keeps moving. Every deal accounted for. Every contact followed up.
No commitment required. Setup in under 5 minutes.